Hospitality Management Associate – Management Development

Job Description

Hospitality Operations Management Development Program Associate | Live! Casino & Hotel Maryland

The Tone:
This is an early career development program at Live! Casino & Hotel Maryland, located in Hanover, MD. The company is a hospitality, entertainment, and gaming organization with approximately 3000 employees. This role is crucial for cultivating future leaders, offering recent college graduates a unique opportunity to gain comprehensive exposure to diverse business and operational areas within the industry. It provides structured training and hands-on experience essential for career growth in hospitality leadership.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person Hanover, MD
• Pay: $45000 yearly
• Team: Management Development Program
• Mission: To build a comprehensive understanding of diverse operational and administrative departments to prepare for future leadership opportunities within the organization.
• Tech Stack: Basic computer applications, business systems

What You’ll Actually Do
• Program Commitment: Commit to the successful completion of all phases of the Management Development Program to be considered for future leadership opportunities.
• Operational Rotations: Participate in rotational assignments across multiple hospitality and operational departments to gain a broad understanding of property operations and guest service excellence.
• Leadership Curriculum: Complete the Live! Leadership Development Curriculum in conjunction with departmental rotations.
• Guest Experience: Master and uphold the Live! 5 Service Standards to consistently deliver exceptional and personalized guest experiences.
• Relationship Building: Build strong relationships with team members and leaders across the organization to support operational success and professional development.

The Must-Haves
• Background: Bachelor’s degree in Hospitality Management, Business Administration, Tourism Management, Hotel & Restaurant Management, Event Management, or a related field is preferred. This is an entry-level position designed for recent college graduates.
• Experience: No specific prior years of experience are required; the program focuses on developing high-potential individuals new to the industry or early in their careers.
• Skills: Strong interpersonal, communication, and relationship-building skills; demonstrated adaptability and willingness to learn; strong organizational, problem-solving, and time management skills; proficiency in basic computer applications and business systems.
• Bonus: Flexible working schedule that may include days, evenings, weekends, holidays, and overnight shifts; must be open to relocation based on future open positions within the organization; ability to obtain and maintain a valid gaming license as determined by the State Gaming Control Agency.