Manager, Retail Physical Sales – Physical Music Retail

Job Description

Manager, Retail Physical Sales (Independent Contract) | Warner Music Group

The Tone:
This is a 12-month Independent Contract role with Warner Music Group, located in Toronto, Ontario, Canada, requiring 4 days a week in-office. Warner Music Group is a global collective of music makers and lovers dedicated to turning dreams into stardom and bringing music to the world. This role is crucial for driving the growth of the company’s physical sales business in Canada by managing key retail partnerships, maximizing revenue, and executing strategic sales campaigns for new and catalog releases.

The TL;DR
• Role: Full Time
• Type: 12 Month Independent Contract
• Location: Hybrid – Toronto, Ontario, Canada
• Pay: $45.00 – $50.00/hour
• Team: Reports to Director, Physical Sales within the Sales Department.
• Mission: Drive the growth of the company’s physical sales business in Canada by managing key retail partnerships, maximizing revenue, and executing strategic sales campaigns.
• Tech Stack: Advanced Excel, Power BI or Tableau (asset)

What You’ll Actually Do
• Account Management: Serve as the primary contact for key retail accounts, including Walmart, Amazon, Isotope Music, Sunrise Records, Indigo, and London Drugs, building and sustaining long-term partnerships.
• Revenue Optimization: Deliver revenue targets across assigned accounts and proactively develop opportunities to exceed annual budget goals.
• Sales Strategy: Develop, negotiate, and execute strategic sales and marketing campaigns to expand shelf space and increase market share for releases.
• Operational Oversight: Oversee the end-to-end solicitation and setup process for new releases, collaborate with Operations to maintain optimal inventory, and manage consignment balances.
• Performance Analysis: Analyze retail POS data to evaluate sell-through trends, identify reorder opportunities, and provide accurate monthly sales forecasting.

The Must-Haves
• Background: Manager level with core domain knowledge of retail mechanics including trade terms, co-op, returns, consignment, and Vendor Central.
• Experience: At least 5 years of key account management experience with national retailers, preferably in music, entertainment, or CPG, and a track record of negotiating with senior buyers and category managers.
• Skills: Excellent interpersonal, communication, presentation, and negotiation skills; analytical and strategic thinking; advanced Excel proficiency.
• Bonus: Prior experience working in the music or similar industry.