Head of COG Reinsurance Services – Reinsurance Billing and Settlements

Job Description

Head of COG Reinsurance Services | Chubb

The Tone:
This is a full-time leadership role at Chubb, a global leader in insurance and reinsurance. The Head of COG Reinsurance Services is a pivotal position, responsible for overseeing the critical billing and settlement operations within Chubb’s COG Reinsurance division. This role is essential for maintaining financial integrity and efficient processing across a complex global treaty portfolio, directly impacting the company’s financial performance and relationships with external partners.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Not specified

• Team: COG Reinsurance Operations, reporting to the SVP, COG Reinsurance Operations & Transformation.
• Mission: Owns end-to-end billing and collections performance across the Global Treaty reinsurance portfolio.
• Tech Stack: Sapiens or comparable reinsurance systems, PeopleSoft AR, Alteryx and AI-enabled automation.

What You’ll Actually Do
• Team Management: Directly manage the COG Reinsurance Billing and Settlements teams, setting individual and team goals, and owning succession planning and career pathing.
• Operational Accountability: Own end-to-end billing and collections performance for Global Treaty, including statement issuance, cash application, aged debt, and SOX controls.
• Stakeholder Engagement: Serve as the primary point of contact for external Brokers and Reinsurers, and internal senior COG Finance, Ceded Re, and Regional Reinsurance Operations stakeholders.
• Process Governance: Ensure all desktop procedures, SOX documentation, and the query management framework are current and consistently applied across both operational towers.
• Improvement Roadmap: Own the roadmap for structural process and automation improvements across Billing and Settlements, prioritizing initiatives and driving global process alignment.

The Must-Haves
• Background: Bachelor’s degree in finance, accounting, or a related field; an experienced reinsurance operations leader.
• Experience: 10+ years of reinsurance operations, finance, or accounting experience with deep knowledge of reinsurance treaty mechanics (QS, XOL) and billing/collections processes.
• Skills: Proven ability to lead through others and drive results across teams; excellent executive communication skills to represent the function to senior management and external partners; familiarity with relevant systems.
• Bonus: Advanced degree or reinsurance-related certification (ARe, CPCU).