Global Operations Development Analyst Program – Operations Development

Job Description

Global Operations Development Analyst Program | Bank of America

The Tone:
This is a two-year rotational development program located in Dallas Metro, TX, Jacksonville, FL, or Phoenix Metro, AZ. Bank of America is a large financial institution that delivers integrated operations solutions for all lines of business, business support areas, and the broader enterprise. This program is crucial for managing the critical systems and multiple platforms needed to maintain the enterprise’s market-leading positions in key segments, including deposits, consumer lending, wealth management, and investment banking. Analysts will gain meaningful experiences by learning about the Operations business and building their skillsets.

The TL;DR
• Role: Internship
• Type: Rotational Program
• Location: In-person Dallas, TX / Jacksonville, FL / Phoenix, AZ

• Team: Global Operations
• Mission: Manage critical systems and multiple platforms to maintain the enterprise’s market-leading positions and deliver integrated operations solutions across all lines of business.
• Tech Stack: SQL, Tableau

What You’ll Actually Do
• Program Participation: Engage in a two-year rotational program, completing 1-year assignments within Global Operations lines of business based on interests, development, and business needs.
• Training & Development: Participate in on-the-job training, online learning, an Executive Speaker Series, and networking events with fellow analysts and employees.
• Strategic Collaboration: Collaborate with Operations teams and leaders to gain a deeper understanding of how the function supports and drives critical services throughout the bank.
• Project Management: Complete an assigned summer intern project, culminating in a final presentation at the end of the program.
• Skill Building: Develop your skills through formal and on-the-job training, benefiting from peer and mentor relationships that provide ongoing coaching and development feedback.

The Must-Haves
• Background: Currently pursuing an undergraduate degree from an accredited college or university, with a major in Operations, Business Management, Supply Chain Management, Economics, Finance, Accounting, Engineering, Information Systems, or a similar relevant degree.
• Experience: No prior professional work experience required; eligible for Bachelor’s or Bachelor’s direct to Master’s degree students. Graduation date between November 2026 and August 2027.
• Skills: Strong analytical skills to assess complex data and identify trends; strong Quality Assurance skills to ensure accurate, efficient, and compliant processes; solid organizational planning and project management skills to prioritize tasks; strong Risk Management skills to assess business processes and risks.
• Bonus: Experience in SQL or Tableau is a plus.