Enablement Program Manager – Sales Enablement

Job Description

Associate Program Manager | Flexport

The Tone:
This is a full-time role at Flexport, located US-based. Flexport builds innovative technology solutions and provides exceptional people to make global commerce easier and more accessible within the $10T logistics industry. This role is crucial for empowering Flexport’s global sales teams with the operational tools, training, and documentation necessary to achieve sales excellence, support talent development, and ensure company-wide information flow.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: US-based
• Pay: $77000–$96000 yearly
• Team: Enablement team
• Mission: Empowers sales teams with operational tools, training, and documentation to foster company-wide information flow and develop talent.
• Tech Stack: Confluence

What You’ll Actually Do
• Program Ownership: Own the AMER Leadership Development Rotational Program, an ~18-month rotation that places new graduates across 2-3 departments alongside a dedicated AI training curriculum.
• Onboarding Support: Support the AE onboarding program end-to-end, including the six-week curriculum, capstone graduation, and the tools that ensure effective ramping up.
• Sales Excellence: Support day-to-day sales enablement for the AE team and help build the ongoing sales excellence program, partnering with sales leadership to translate skill gaps into playbooks and training.
• Knowledge Management: Support Confluence and Flexport’s documentation ecosystem by managing page structure, content standards, and a regular audit cadence to ensure information stays accurate and easy to find company-wide.
• Project Management: Stand up special projects rapidly, ranging from product launches to market events, becoming a go-to resource across the organization.

The Must-Haves
• Background: 2-3 years of experience in program management, sales enablement, sales operations, marketing, or a related field, with working knowledge of Flexport’s products and the logistics industry or the ability to pick it up quickly.
• Experience: 2-3 years of experience in relevant fields, including building training content or curriculum from scratch.
• Skills: Excellent writing and communication skills, including the ability to turn messy inputs into clear, useful documentation; extremely organized, comfortable managing multiple projects at once, and able to move without a fully scoped brief; comfortable presenting to and partnering with senior leadership, including the C-suite; skilled at driving adoption and buy-in for new programs.