Relationship Management – Corporate Banking

Job Description

AVP/VP, RM, Business Banking (Licensed) | DBS Group Holdings

The Tone:
This is a full-time Relationship Management role at DBS Group Holdings, located in Mira Place Tower A in Hong Kong. DBS Group Holdings’ Corporate and Investment Banking division provides a comprehensive suite of commercial banking products and services to corporate customers. These include essential offerings such as cash management services, current accounts, time deposits, trade finance solutions, working capital finance, term loans, and foreign exchange. Through a steadfast commitment, DBS has fostered enduring relationships with its customers across the region, based on account relationship management, service differentiation, product development, and rigorous credit standards. This position is vital for expanding the client base and deepening engagement, with a particular emphasis on clients in the PRC/GBA area.

The TL;DR
• Role: Full Time
• Type: Regular
• Location: In-person – Hong Kong
• Team: Relationship Management
• Mission: Acquire new liabilities accounts and fee income products for corporate clients, focusing on the PRC/GBA region, while ensuring account performance, customer satisfaction, and full regulatory compliance.

What You’ll Actually Do
• Client Acquisition & Income Generation: Acquire new liabilities accounts and actively capture CASA (Current Account Savings Account), alongside penetrating various fee income products tailored for clients, with a primary focus on those in the PRC/GBA region.
• Account Performance & Risk Management: Monitor the performance of client accounts to ensure optimal utilization of banking facilities and proactively control overdue situations to maintain healthy credit standards.
• Customer Support & Problem Resolution: Provide prompt and courteous responses to customer inquiries concerning all aspects of banking operations, and effectively liaise with other departments within the Bank to solve complex problems encountered by customers.
• Market Intelligence & Product Development: Obtain up-to-date market information within the banking industry and actively contribute to discussions and efforts aimed at developing new and relevant products for clients.
• Regulatory Compliance & Regulated Activities: Ensure full compliance with all regulatory requirements imposed by authorities, as well as internal policies, standards, lending guidelines, and procedures of the Bank; this includes performing regulated activities (Type 1 and 4) specified under the Securities and Futures Ordinance (SFO), and adhering to registered capacity and conditions set by the HKMA and SFC’s Code of Conduct.

The Must-Haves
• Background: A degree holder in Business Administration, Marketing, or Economics.
• Experience: Registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7 & 8, or equivalent.
• Skills: Good credit evaluation, strong communication in both spoken and written English and Putonghua, strong interpersonal and negotiation skills, and a good teamwork spirit.