Key Account Manager – Central Food Wholesale

Job Description

Customer Support Manager – Central Food Wholesales | Unilever

The Tone:
This is a full-time role at Unilever, located in-person in Thailand. Unilever is a global business impacting 3.4 billion people daily, committed to sustainable living and improving lives through brands like Knorr Professional and Best Foods. This role is crucial for driving sustainable sales growth and expanding market share within Central Food Wholesale customers, fostering strong relationships and ensuring excellent execution.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person Thailand

• Mission: This role will drive sustainable sales growth and market share expansion across Central Food Wholesale customers by developing strong customer relationships, executing category and promotional plans, improving distribution and assortment, and ensuring excellent in store execution.
• Tech Stack: Microsoft Excel, Power BI

What You’ll Actually Do
• Account Management: Manage assigned Central Food Wholesale accounts to deliver monthly, quarterly, and annual sales targets while building strong relationships with key decision makers.
• Sales & Business Development: Achieve sell-in, sell-out, distribution, and profitability targets, expand product penetration, and acquire new foodservice customers through wholesale partners.
• Trade Promotion & Execution: Plan and execute promotional activities aligned with category objectives, monitoring effectiveness and ensuring excellent merchandising, pricing, and stock availability.
• Distributor & Field Management: Work closely with distributor sales teams to achieve territory objectives, conduct joint market visits, and ensure route-to-market effectiveness and execution excellence.
• Market & Competitive Intelligence: Monitor market trends, competitor activities, pricing, and promotional campaigns to provide recommendations for market share improvement and customer engagement.

The Must-Haves
• Background: Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
• Experience: 2-5 years of experience in Key Account Management, Modern Trade, Wholesale, Foodservice, or FMCG Sales. Experience working with wholesale chains, distributors, or foodservice channels is highly preferred.
• Skills: Key Account Management, Negotiation and Influencing, Business Planning, Financial Acumen, Data Analysis, Trade Marketing Execution.
• Bonus: Understanding of Horeca, Foodservice, Cash & Carry, or Wholesale business models is an advantage.