Operations Associate

Job Description

Operations Associate | Nen Creative

The Tone:
This is a full-time, remote role for Nen Creative, open to candidates based in the United States. Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth. This Operations Associate role is critical to running and improving the internal systems of a fast-growing creative studio, directly supporting company leadership in building and scaling the business.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote – United States
• Pay: $60000–$80000 yearly
• Team: Finance & Ops team, reporting to Finance & Ops Lead
• Mission: Own the optimization and execution of internal systems to support a rapidly growing creative studio.
• Tech Stack: Google Workspace, Slack, Figma, GitHub, Monday, DocuSign, Asana, an ATS, accounting/invoicing platforms

What You’ll Actually Do
• Administer: Administer and manage internal tools and systems including Google Workspace, Slack, Figma, GitHub, and Monday.
• Invoice: Own client invoicing operations, preparing invoices, tracking receivables, and following up on outstanding payments.
• Coordinate: Coordinate vendor onboarding, payment requests, insurance documentation, contracts, and other business operations.
• Document: Build and maintain standard operating procedures, trackers, dashboards, and internal documentation.
• Support: Support recruiting operations by maintaining hiring plans, coordinating with recruiters, and scheduling interviews.

The Must-Haves
• Background: Entry-Level professional ready to contribute to core operational processes within a creative studio environment.
• Experience: 0-2 years of work experience; startup, high-growth, or builder experience is a strong plus.
• Skills:
• Exceptional organizational skills, discipline, and attention to detail.
• Strong ownership of outcomes from start to finish and consistent follow-through.
• Clear and professional communication, both written and verbally.
• Proactive and comfortable figuring things out without needing every step defined.
• Ability to move quickly, prioritize well, and bring a strong sense of urgency to tasks.
• Bonus: Experience at a startup, creative agency, or studio; familiarity with tools like Google Workspace, Slack, Monday, Asana, an ATS, or accounting/invoicing platforms; experience building automations or using AI tools to improve workflows.