Director, GTM Operations

Job Description

Director, GTM Operations | Marqeta

The Tone:
This is a full-time role at Marqeta, located remotely within the United States or from our Oakland, CA or New York City offices. Marqeta is dedicated to revolutionizing money movement through embedded finance, providing a card issuing platform that offers unparalleled flexibility and control. This role is crucial for establishing strong operational cadences, scaling processes, and driving cross-functional alignment within the Go-To-Market organization.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote – Remote, New York, Oakland, USA
• Pay: $187000–$275000 yearly
• Mission: Establish and execute a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross-functional alignment.
• Tech Stack: Salesforce, Gong, Loopio, SPIFF

What You’ll Actually Do
• Operations: Establish and execute a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross-functional alignment.
• AI Transformation: Lead the AI transformation for the RevOps function and go-to-market workflows, championing the change and driving adoption of AI-powered processes.
• Compensation Management: Oversee incentive compensation design, working with executive leaders to align with strategic business objectives, and manage the sales compensation program execution.
• Tool & Technology Oversight: Be accountable for the end-to-end operational infrastructure, overseeing the selection, implementation, and maintenance of tools and technologies to support GTM and revenue operations.
• Budget & Planning: Manage regular opex and headcount budget/actuals tracking for the GTM department, driving the annual planning process in alignment with corporate goals.

The Must-Haves
• Background: Director-level experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment.
• Experience: 10+ years of proven experience in Sales Operations, including researching, developing, and deploying sales tools and automation solutions, and capable of managing a team responsible for supporting $1B+ of revenue.
• Skills: Salesforce expertise, strong operational mindset with an ability to build scalable processes, outstanding problem-solving and analytical skills, deep subject matter expertise across territory management, sales account coverage, sales crediting, and compensation.
• Bonus: Proven track record of providing strategic guidance and operational oversight in Sales Operations within a fin-tech sales environment; ability to drive detailed analysis and synthesize findings into executive-level communications; heavily results driven and able to operate independently.