Scrum Master / Test Lead

Job Description

Senior Associate – Scrum Master / Test Lead | New York Life Insurance Company

The Tone:
This is a full-time role at New York Life Insurance Company, located in Hybrid – New York, USA. Within the Tech, Data, AI, Ventures (TDAV) organization, New York Life deploys technology, data, AI, and ventures to accelerate sustainable competitive advantage for its businesses. They build solutions that serve policy owners, agents, advisors, and employees, delivering measurable business outcomes. This role is crucial for supporting New York Life’s Technology Modernization Initiative, combining agile delivery leadership with quality engineering oversight to ensure high-quality, business-focused outcomes with predictability and confidence.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – New York, USA
• Pay: $124000–$177000 yearly
• Team: Agile delivery team within the TDAV Organization
• Mission: To support New York Life’s Technology Modernization Initiative by combining agile delivery leadership with quality engineering oversight to deliver high-quality, business-focused outcomes.
• Tech Stack: Jira, Confluence, AI-driven testing

What You’ll Actually Do
• Facilitate: Serve as Scrum Master, guiding agile ceremonies and managing team priorities, dependencies, and commitments with the Product Owner.
• Lead: Drive quality and testing efforts throughout releases, from planning and test case readiness to defect management and user acceptance testing coordination.
• Implement: Introduce and advance modern quality engineering practices like shift-left testing, test automation, and AI-driven testing to foster rapid feedback loops.
• Communicate: Report sprint progress, delivery metrics, quality trends, risks, and release readiness to both technology and business stakeholders.
• Collaborate: Cultivate strong collaboration among developers, testers, Product Owners, and business partners, continuously seeking to improve agile and testing methodologies.

The Must-Haves
• Background: Bachelor’s degree in computer science, information technology, business, or a related field, or equivalent professional experience, for a senior-level technology role.
• Experience: 7+ years of technology delivery experience, with demonstrated experience in agile delivery/Scrum and software testing or quality engineering.
• Skills: Strong understanding of Scrum, agile planning, backlog management, sprint execution, retrospectives, and continuous improvement; experience leading or coordinating testing activities including test planning, defect management, release readiness, test automation, and shift-left principles; proven ability to collaborate with Product Owners, engineering teams, testers, business stakeholders, and leadership; excellent communication, facilitation, analytical, and problem-solving skills.
• Bonus: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or related agile certification; experience with Jira, Confluence, or similar agile lifecycle management tools; experience with AI-driven testing, test automation, or emerging quality engineering technologies; experience supporting enterprise modernization, financial services, insurance, or compensation-related technology initiatives.