Vice President – DX & AI Transformation

Job Description

EMEA Operations DX & AI Transformation, VP | Mitsubishi UFJ Financial Group

The Tone:
This is a full-time role at Mitsubishi UFJ Financial Group, located in London, United Kingdom, with flexible working arrangements. MUFG is one of the world’s leading financial groups, striving to make a difference for every client, organization, and community it serves. This Vice President position is pivotal in shaping the future of operational excellence within EMEA Operations. You will lead a newly established team at the forefront of digitalisation and transformation, leveraging advanced technologies to drive efficiency, safety, and soundness across operations.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – London, United Kingdom

• Team: EMEA Operations DX & AI Transformation Office
• Mission: Drive efficiency, safety, and soundness across operations by leading digitalisation and transformation initiatives using advanced technologies.
• Tech Stack: Tungsten Automation (KTA/RPA), Power Platform (Power Apps, Power Automate, Power BI), GenAI (Copilot), Datacamp

What You’ll Actually Do
• Manage: Provide day-to-day management of a team of developers responsible for delivering robust RPA solutions that support operational efficiency.
• Lead: Business process re-engineering by identifying improvements, articulating problems, analysing requirements, and designing appropriate solutions.
• Oversee: Programme management and solution delivery using agile methodologies across multiple platforms including Tungsten Automation and Power Platform tools.
• Promote: GenAI solutions like Copilot to enable business benefits from advanced AI tools and support the integration of AI agents into operational workflows.
• Drive: Upskilling initiatives across EMEA Operations by rolling out Datacamp training programmes to embed digital capabilities within teams.

The Must-Haves
• Background: Proven experience delivering transformation initiatives from initiation through completion within corporate or investment banking environments.
• Experience: Extensive hands-on experience managing multi-platform solution delivery, including Microsoft Power Platform and process automation platforms.
• Skills:
• Advanced proficiency in Power BI for dashboard creation, report generation, and data visualisation best practices.
• Demonstrated expertise in business analysis across diverse transformation projects involving business process re-engineering and intelligent automation.
• Ability to document high-level concepts in PowerPoint presentations suitable for non-technical stakeholders with excellent written communication skills.
• Sound understanding of corporate & investment banking operating models with insight into front-to-back processes and organisational challenges.
• Strong knowledge of change management principles and project delivery methodologies.