Inbound Sales Representative

Job Description

Inbound Sales Representative | Motorola Solutions

The Tone:
This is a full-time role at Motorola Solutions, located in Allen, Texas. Motorola Solutions designs and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. This role is essential as the first point of contact, guiding prospective customers through the buying process to help protect people, property, and places. You will connect clients with technology that fosters safer communities, schools, hospitals, and businesses.

The TL;DR
• Role: Full Time
• Location: In-person Allen, Texas
• Pay: $50000–$55000 yearly
• Team: Reports to the Inbound Sales Manager
• Mission: Guide marketing-qualified leads through the buying process by understanding needs and recommending the best solutions.
• Tech Stack: Salesforce, HubSpot

What You’ll Actually Do
• Inquiry Handling: Promptly and professionally address incoming customer inquiries via phone, web, and live chat.
• Needs Discovery: Conduct deep discovery by asking probing questions to uncover core customer needs.
• Solution Recommendation: Match customer needs with tailored Motorola Solutions products and services.
• Sales Process Management: Guide marketing-qualified leads through the buying process, addressing concerns about pricing, features, or alternatives.
• Data Management: Meticulously track all customer interactions, qualification data, and contact details within the CRM system.

The Must-Haves
• Background: Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
• Experience: 2-3 years of B2B or B2C inside sales experience, a proven track record of exceeding sales quotas, and managing the full sales cycle.
• Skills: Engaging and persuasive telephone manner, exceptional written and oral communication, capable of effectively handling approximately 50 calls daily (e.g., BANT, MEDDIC), competent in standard computer applications, and experienced with CRM software, specifically Salesforce and HubSpot.
• Bonus: Highly self-motivated, coachable, adaptable, and a team player.