Area Manager – Liability, Business Banking – Liability Business Banking

Job Description

Area Manager – Business Banking | Mashreq

The Tone:
This is a full-time role at Mashreq, located in the United Arab Emirates. Mashreq’s Business Banking department focuses on building and maintaining robust liability portfolios for high-value clients. This role is critical for providing strategic and commercial leadership, driving sustainable growth, and ensuring the profitability and quality of a significant client portfolio.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, United Arab Emirates

• Team: Leads a team of 20-22 staff within Business Banking, reporting to the Head of Liabilities Coverage.
• Mission: Owns the strategic and commercial leadership of a large Business Banking liability portfolio to drive sustainable growth, revenue, and profitability.

What You’ll Actually Do
• Strategy & Business Leadership: Develop and execute the annual business plan to achieve revenue, profitability, and portfolio growth targets.
• Portfolio Management & Client Coverage: Drive effective portfolio segmentation, strengthen primary banking relationships, and manage key client accounts.
• Risk, Compliance & Governance: Ensure adherence to regulatory requirements, internal policies, and maintain effective controls across the team.
• People Leadership & Organization Effectiveness: Lead, coach, and develop a high-performing Business Banking team, establishing clear performance expectations.
• Customer Experience & Relationship Management: Drive a superior customer experience, establish strong client relationships, and lead resolution of significant customer issues.

The Must-Haves
• Background: Senior professional in Business Banking/Commercial Banking with a deep understanding of liability solutions, client acquisition, relationship management, and portfolio economics.
• Experience: 15+ years of progressive experience in Business Banking/Commercial Banking; proven track record of delivering revenue and portfolio growth; significant experience leading and developing relationship management teams; experience operating within robust risk, compliance, and governance frameworks.
• Skills: Strategic business planning and execution; portfolio management and client segmentation; risk, compliance, and governance adherence; people leadership and team development; customer relationship management and service excellence.