Senior Sales Specialist, Managed Security Services – Managed Security Services Sales

Job Description

ACCOUNT DIRECTOR SENIOR | Lumen Technologies

The Tone:
This is a senior, key position within the sales team at Lumen Technologies, an organization building the trusted network for the AI‑powered world, connecting people, data, and applications through an expansive fiber network and connected ecosystem. This role is instrumental in refining and implementing a successful sales strategy to accelerate sales of Managed Security Services, specifically starting in the ANZ market. It operates in a high accountability environment where bold ideas drive innovation for customers, partners, and the industry.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, ANZ Market

• Team: Senior role within the sales team
• Mission: Refine and implement a successful sales strategy to accelerate sales of Managed Security Services in the ANZ market.
• Tech Stack: Salesforce.com, MS office products: Outlook, Word, Excel, PowerPoint

What You’ll Actually Do
• Manage Customer Relationships: Develop and manage relationships with customer HQs and decision-making executives in the ANZ market, creating action plans to cross-sell and upsell services to increase total customer spend.
• Acquire New Business: Identify and win new high-value and strategic enterprise customers to achieve and exceed sales targets.
• Drive Sales Process: Independently execute consultative selling with prospects to identify their needs, strategize solutions, bid on, negotiate, and close new sales opportunities to meet established sales and revenue quotas, providing comprehensive account plans.
• Forecast Sales: Provide accurate and detailed weekly/monthly forecast funnels of identified and proposed opportunities to meet or exceed sales quota requirements.
• Collaborate Internally: Collaborate closely with the Security Practice in Product Management & Practices team to ensure alignment in narratives, solutions, and portfolio strategy.

The Must-Haves
• Background: Senior-level professional with a strategic mindset, excellent business acumen, and a strong cybersecurity foundation, including a good understanding of Mitre ATT&CK, Threat hunting, MAS TRM, NIST, and Australian data privacy acts such as APP 1 and 11, CPS234, CPS230, and Essential Eight.
• Experience: 7+ years of sales experience in Security Services, preferably with Managed Security Services (MSS) and/or Professional Security Services, with an excellent network and access to CSO/CISO communities, and the ability to open doors with Senior Executives/CXO in the ANZ market.
• Skills: Ability to prioritize with good time management skills; demonstrated strong communication, written, and formal presentation skills; proficiency in selling to the close; self-motivated, proactive, and results-oriented with the ability to work with minimum direction.
• Bonus: Experience with Salesforce.com is preferred.