Senior Lead Product Manager – Payments and Billing

Job Description

Senior Lead Product Manager, Outbound Product Management | Lumen Technologies

The Tone:
This is a full-time role at Lumen Technologies, located remotely within the U.S. Lumen builds a trusted network for the AI-powered world, connecting people, data, and applications through its expansive fiber network and connected ecosystem. This role is crucial for shaping the market success of Lumen’s strategic offerings by driving product adoption, commercialization, and customer value realization, with a focus on financial technology and go-to-market execution. It offers the chance to influence product strategy, drive commercialization, and contribute directly to Lumen’s growth.

The TL;DR
• Role: Full Time
• Location: Remote, USA
• Pay: $132232–$193940 yearly
• Team: Outbound Product Management team
• Mission: This person will define market requirements, influence product direction, and accelerate adoption of solutions supporting enterprise buying, billing, payment, and consumption experiences.
• Tech Stack: Databricks, Snowflake, Power BI, Tableau

What You’ll Actually Do
• Strategy: Define and execute product strategies to enhance customer commercial experiences across acquisition, onboarding, billing, and payments.
• Influence: Partner with Product Management and Engineering to prioritize requirements and influence product roadmaps based on customer and business needs.
• Expertise: Serve as the subject matter expert for payment processing, billing platforms, financial integrations, settlement workflows, and transaction management.
• Commercialization: Develop product positioning, customer value propositions, sales enablement materials, and go-to-market strategies to drive adoption.
• Analytics: Use customer insights, market research, financial data, and operational metrics to prioritize investments and measure success.

The Must-Haves
• Background: Bachelor’s degree in Business, Finance, Engineering, Computer Science, Information Systems, or a related field, or equivalent experience; Senior-level experience in product management, payments, financial technology, billing systems, or digital commerce.
• Experience: 7+ years of experience in product management, payments, financial technology, billing systems, digital commerce, or related technology leadership roles, including demonstrated experience leading complex cross-functional initiatives involving Product, Engineering, Finance, and Operations stakeholders.
• Skills: Strong knowledge of payment processing, billing systems, invoicing, financial workflows, settlement processes, or related business systems; Exceptional communication, stakeholder management, and executive presentation skills; Strong analytical and problem-solving capabilities with experience using data to drive product decisions; Ability to translate customer needs and business requirements into product requirements and go-to-market strategies.
• Bonus: Experience with enterprise payment platforms, payment gateways, payment orchestration, ACH, card processing, digital wallets, or recurring billing systems; Understanding of payment lifecycle management including onboarding, authorization, settlement, reconciliation, collections, and reporting; Experience launching and commercializing cloud, SaaS, networking, telecommunications, or enterprise technology solutions; Exposure to analytics platforms such as Databricks, Snowflake, Power BI, or Tableau.