Client Associate – Wealth Management

Job Description

Client Associate | Neuberger Berman

The Tone:
This is a full-time role at Neuberger Berman, located in a location in the USA. Neuberger Wealth is the firm’s direct-to-client wealth and investment management business, managing over $70 billion in client assets across numerous seasoned teams. The Client Associate delivers comprehensive operational support and acts as a trusted resource, enhancing the client experience for high-net-worth individuals and contributing significantly to the team’s success and client satisfaction.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, USA
• Pay: $75000–$85000 yearly
• Team: Supports an experienced Wealth Advisor Team and liaises with Portfolio Managers, Operations, and clients
• Mission: Enhance the client experience by assisting with the service, maintenance, and growth of the team’s high-net-worth client base.
• Tech Stack: Microsoft Office, Salesforce

What You’ll Actually Do
• Client Service: Provide ongoing operational support for the team’s client base by managing daily transactions and inquiries accurately and within established deadlines, ensuring compliance.
• Account Management: Open client accounts, assist with required documentation, and perform comprehensive account maintenance tasks such as funds disbursements, transfers, and cost updates.
• Client Interaction & Liaison: Maintain regular contact with clients regarding account documents, performance, trade activity, and inquiries, while serving as a liaison between various internal teams and clients.
• Account Monitoring & Reporting: Oversee diverse account activities including trades, cash flows, and performance using in-house systems, and provide customized reporting and analysis to clients or the Wealth Advisor team.
• Data Management: Maintain accurate and detailed client files, account information, and new business pipeline within the Salesforce database.

The Must-Haves
• Background: Undergraduate degree with broad knowledge of Wealth Management, financial products, and services, alongside a deep understanding of operational processes and workflows.
• Experience: 2+ years of proven client service/support experience in the financial services industry. Prior CRM experience is preferred.
• Skills: Exceptional written and verbal communication skills, strong interpersonal and client servicing abilities, and the capacity to organize, prioritize, and manage multiple tasks simultaneously under pressure.
• Bonus: Series 7 and 66 licenses (required within 180 days of hire), additional certifications such as MBA, CFA, CFP, or CIMA, and proficiency with Microsoft Office.