Business Development Representative

Job Description

Business Development Representative – ATL | PagerDuty

The Tone:
This is a full-time, hybrid role at PagerDuty, located in Atlanta, GA. PagerDuty is a global leader in Digital Operations Management, providing an AI-powered platform trusted by over 13,000 organizations, including nearly half of the Fortune 500 and two-thirds of the Fortune 100. This platform empowers teams to identify and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across digital operations for customers like GE, Cisco, Netflix, Shopify, and Zoom. This role is crucial as the initial point of contact for target accounts, responsible for generating interest in PagerDuty’s unique value and fueling the sales pipeline for Account Executives.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Atlanta, GA

• Team: Reports to a Manager of Sales Development, part of the Sales department.
• Mission: To ignite interest in target accounts through a modern approach to outbound prospecting, nurturing, educating, and captivating them with the value of PagerDuty to fuel the sales pipeline.
• Tech Stack: Salesforce, Sales Navigator, Outreach, Demandbase

What You’ll Actually Do
• Communicate Value: Effectively communicate PagerDuty’s business value proposition to evaluate interest in making a purchase.
• Achieve Goals: Consistently achieve sales goals, maintaining a proven track record of success.
• Target Accounts: Utilize best practices in account development to strategically target enterprise accounts across various communication channels.
• Conduct Discovery: Employ a discovery process to engage in conversations with practitioners and management levels of target accounts.
• Optimize Activities: Proficiently use Salesforce, Sales Navigator, Outreach, and Demandbase to optimize sales activities and focus.

The Must-Haves
• Background: Entry-Level. Strong communication and interpersonal skills to effectively engage with potential customers and build relationships. Strong organizational skills to manage and prioritize multiple leads and opportunities effectively. Adaptability and resilience to thrive in a sales environment. Passion for technology.
• Experience: 1-2 years experience in outbound prospecting.
• Skills: Value selling, solution selling, customer-centric sales methods, strategic account development, conducting discovery conversations.
• Bonus: Prior sales development experience, experience using salesforce.com, BA/BS Degree.