Accounting Services Coordinator

Job Description

Accounting Services Coordinator | Westgate Resorts

The Tone:
This is a full-time role at Westgate Resorts, located in Orlando, FL. Westgate Resorts is the largest privately held timeshare company in the world, operating 60+ resorts across various top destinations and supported by 9,000 Team Members. This position is critical for maintaining accurate financial records, processing financial transactions, reconciling accounts, and supporting financial reporting activities that help drive operational success. The role contributes to ensuring financial information is recorded accurately and internal processes adhere to company policies.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Orlando, FL

• Team: Works closely with resort leadership and multiple departments
• Mission: Responsible for ensuring financial information is recorded accurately, reports are distributed on time, and accounting processes comply with company policies and internal controls.
• Tech Stack: Accounting software, payroll systems, financial reporting tools, property management systems, Microsoft Office Suite, Microsoft Excel

What You’ll Actually Do
• Reconcile: Daily bank deposits, cash transactions, and merchant activity by reviewing documentation, researching discrepancies, and ensuring proper recording.
• Distribute: Daily operational, accounting, and financial reports to management, verifying accuracy, completeness, and timely delivery.
• Process: Check payments in accordance with company accounting procedures, maintaining appropriate documentation and payment tracking records.
• Maintain: Organized point-of-sale (POS) records, transaction reports, and financial documentation, ensuring compliance with record retention requirements.
• Respond: To credit card chargebacks, payment disputes, and customer refund requests by collecting documentation and coordinating with operational teams.

The Must-Haves
• Background: Associate Degree in Accounting, Business Administration, Finance, Bookkeeping, or a related field is required. This early career role demands a foundational understanding of accounting principles, bookkeeping practices, account reconciliation, financial reporting, and financial recordkeeping.
• Experience: Prior experience in accounting support, bookkeeping, resort accounting, hospitality accounting, finance administration, accounts payable, or accounts receivable is preferred.
• Skills: Proficiency in Microsoft Excel, including spreadsheets, formulas, and data management; strong organizational skills with exceptional attention to detail; excellent analytical and problem-solving abilities; professional verbal and written communication skills.
• Bonus: Ability to learn and effectively utilize accounting software, payroll systems, financial reporting tools, and property management systems; strong customer service orientation; ability to manage multiple priorities and meet deadlines while maintaining confidentiality.