Accounts Receivable Representative

Job Description

Accounts Receivable Representative I | UNFI

The Tone:
This is a full-time role at UNFI, located remotely. UNFI is North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. With over 29,000 employees working across America in 50 Distribution Centers and corporate offices, UNFI is transforming and scaling its operations. This role is crucial to the organization’s cash flow by managing incoming payments, ensuring accurate invoices, and maintaining up-to-date customer account records, directly contributing to UNFI’s financial health and continued growth.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote

• Team: Finance/Accounting team
• Mission: This person ensures UNFI maintains and grows its financial health by accurately processing payments, managing customer accounts, and resolving billing issues to provide current financial statistics.
• Tech Stack: Microsoft Office Suite (especially Excel), accounting software

What You’ll Actually Do
• Invoicing: Generate and distribute accurate invoices and statements to customers in a timely manner.
• Payment Processing: Record and reconcile incoming payments from checks, ACH, credit cards, and wire transfers, accurately applying them to the correct customer accounts.
• Collections: Monitor accounts receivable aging reports, identify overdue accounts, and contact clients via email or phone to secure payment.
• Dispute Resolution: Investigate and resolve billing discrepancies or customer queries regarding their accounts.
• Account Reconciliation: Maintain and update files, ledger accounts, and customer records to ensure accuracy.

The Must-Haves
• Background: Associate degree in Accounting, Finance, or a related field, or equivalent on-the-job experience.
• Experience: 0-2 years of experience in accounting, billing, or general office administration.
• Skills: Proficiency in Microsoft Office Suite (especially Excel), familiarity with accounting software, strong communication skills, attention to detail, and problem-solving abilities.
• Bonus: Good judgment is required for this position as direct supervision may not always be immediately available.