Small Business Advisor

Job Description

Small Business Advisor | RH Digisoft Technical Services

The Tone:
This is a full-time role at RH Digisoft Technical Services, operating remotely. RH Digisoft Technical Services provides essential payment solutions designed to help small business owners manage their finances and streamline their operations. This position is vital because it directly engages with these entrepreneurs, offering personalized guidance to help them understand their options and confidently choose payment systems that fit their specific operational needs and budget. By simplifying complex decisions and ensuring smooth setup, you empower small businesses to thrive.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote

• Mission: This person solves the problem of small business owners needing guidance and the right payment solutions for their operations.

What You’ll Actually Do
• Advisor: Engage directly with small business owners who have initiated contact, understanding their primary needs.
• Understand: Delve into the operational specifics of each business to identify its unique requirements and challenges.
• Recommend: Propose appropriate payment solutions that are carefully tailored to fit the small business’s specific needs and budget.
• Guide: Lead owners through the decision-making process to ensure they make a confident choice and assist them with the complete setup.
• Support: Provide ongoing follow-up and serve as a reliable, helpful resource for business owners after implementation.

The Must-Haves
• Background: Entry-level to experienced professionals who possess an innate understanding of the operational intricacies and common needs of small businesses.
• Experience: While specific years of experience are not mandated, prior work experience within small business environments, retail sectors, or account management roles is considered a significant advantage.
• Skills:
• Communication: The ability to engage with small business owners in a warm, trustworthy, and clear manner, building rapport and explaining complex solutions simply.
• Organization: Strong organizational skills to manage multiple client interactions, maintain accurate records, and ensure timely follow-ups.
• Self-Motivation: A high degree of self-motivation and initiative to work independently, manage your own schedule, and consistently achieve performance targets.
• Small Business Acumen: A genuine ability to understand and relate to the unique challenges faced by small business owners, coupled with the capacity to analyze needs and recommend appropriate solutions.
• Remote Work Readiness: Possessing a dependable internet connection and a quiet, professional environment suitable for conducting calls and remote client engagements.
• Bonus: Previous professional exposure or roles within the small business sector, retail operations, or account management fields.