Operations & Compliance Coordinator

Job Description

Operations & Compliance Coordinator | The Finders

The Tone:
This is a full-time role at The Finders, located hybrid in Scottsdale, AZ, requiring onsite presence 2 days per week. The company is a growing organization with over 60 years of experience, combining the stability of an established firm with the agility and entrepreneurial spirit of a startup. They are committed to leveraging cutting-edge technology to advance the insurance industry. This role is crucial for supporting agent services, licensing, compliance, and day-to-day operational processes, ensuring accuracy and efficiency in critical administrative tasks. It’s an opportunity to apply critical thinking, sound judgment, and detailed follow-through within a collaborative culture led by people-first leadership.

The TL;DR
• Role: Early Career
• Type: Full-Time
• Location: Hybrid, Scottsdale, AZ
• Pay: $50000–$55000 annually
• Mission: Ensure accuracy, compliance, and smooth daily operations for agent services, licensing, and general administrative processes by identifying inconsistencies and managing critical workflows.
• Tech Stack: Microsoft Office (Excel, Word, Outlook), Adobe Acrobat and PDF editing tools

What You’ll Actually Do
• Agent Services Support: Track onboarding activities and continuously monitor agent status changes, ensuring all required updates are completed accurately and promptly.
• Documentation and Record Keeping: Review applications and policy documentation for completeness, actively maintaining and updating operational spreadsheets and various records.
• Process Coordination: Communicate important updates to internal and external partners and vendors, ensuring operational processes remain aligned across all stakeholders.
• Compliance Program Assistance: Support efforts in document control and form updates, and provide coordination assistance for compliance training initiatives.
• Issue Identification and Resolution: Proactively identify inconsistencies, meticulously follow up on missing information, and escalate issues when they do not meet expected standards or protocols.

The Must-Haves
• Background: Entry-Level. This role is ideal for someone early in their career who seeks hands-on experience in operations, compliance, licensing, and analytical support within a growing organization.
• Experience: Proven experience in managing multiple recurring, deadline-driven tasks and follow-ups independently, whether gained through classroom settings, front office roles, licensing work, or similar professional environments.
• Skills: Required proficiency with Microsoft Office, specifically Excel, Word, and Outlook; required proficiency with Adobe Acrobat and PDF editing tools; strong critical thinking and problem-solving abilities including recognizing inconsistencies and asking clarifying questions; solid judgment with strong attention to detail; clear and professional written communication skills for diverse interactions; ability to handle sensitive and confidential information with discretion.