Accounts Receivable Specialist

Job Description

Accounts Receivable Specialist | Encore Fire Protection

The Tone:
This is a full-time role at Encore Fire Protection, located in Pawtucket, RI. Encore Fire Protection is the east coast’s largest full-service fire protection company, protecting lives and properties across 90,000 customers with fire suppression, sprinkler, and alarm solutions. This role is crucial for managing receivables, ensuring smooth cash flow, and maintaining strong relationships with customers and internal teams, directly contributing to the company’s financial health and growth. If you enjoy problem-solving and finding satisfaction in a clean aging report, you’ll find this role rewarding.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Pawtucket, RI

• Team: Finance team, partnering with Operations, Service, and Account Management
• Mission: Ensure timely cash flow and accurate financial records by proactively managing customer accounts and resolving billing issues.
• Tech Stack: ServiceTrade, Sage, Esker, Microsoft Excel

What You’ll Actually Do
• Manage: Maintain accurate aging reports and customer accounts through proactive follow-up.
• Collaborate: Partner with Operations, Account Management, and Service teams to quickly resolve billing issues.
• Analyze: Identify and escalate uncollectable balances, preparing recommendations for demand letters or write-offs.
• Support: Contribute to process improvements, including automation and reporting, to enhance AR efficiency.
• Assist: Handle accounting inquiries and assist with special projects that support the team’s success.

The Must-Haves
• Background: Entry-Level. Understanding of accounting principles and strong analytical skills to interpret financial data.
• Experience: One to three years of experience in Accounts Receivable, Collections, or a related accounting role; recent graduates with relevant coursework, internships, or transferable experience are encouraged to apply.
• Skills: Excellent communication and relationship building skills, proficiency in Microsoft Excel and comfort working within multiple systems, highly organized and detail-oriented, a proactive mindset.
• Bonus: Bachelor’s degree in Accounting, Finance, or Business Administration; experience in a multi-location, service-based, or construction-related business; familiarity with Sage, ServiceTrade, Esker, or similar AR tools; experience working directly with customers on past due balances; track record of suggesting or implementing process improvements in AR or collections.