Supply Chain Services Associate

Job Description

Supply Chain Services Associate | Vallen

The Tone:
This is an early career, hands-on operational role at Vallen, predominantly situated onsite at a customer location. Vallen is an industry leader in delivering flexible supply chain solutions, creating value for customers, supply partners, and associates. This role is critical for ensuring effective inventory management, adherence to service standards, and overall customer satisfaction, upholding Vallen’s reputation for excellence. When you join Vallen, you become part of a winning team focused on growth and inclusion.

The TL;DR
• Role: Early Career
• Location: In-person, Onsite at customer locations
• Pay: $22–$27 hourly
• Team: Reports to the Supply Chain Services Manager; collaborates with inside sales and account management.
• Mission: Ensures effective inventory management, adherence to service standards, and overall customer satisfaction at customer locations.
• Tech Stack: Vendor-managed inventory systems (VMI), vending machines

What You’ll Actually Do
• Inventory Management: Directly engage in restocking vending machines, VMI cabinets, and toolcribs, ensuring inventory levels align with set standards.
• Customer Support: Provide first-hand assistance to onsite customer queries, resolving immediate concerns related to inventory or tool usage.
• Asset Tracking: Ensure accurate logging and tracking of inventory used, restocked, or requested, adhering to Vallen’s inventory management protocols.
• Performance Monitoring: Maintain awareness of key performance indicators and collaborate with the Supply Chain Services Manager to ensure KPI goals are met.
• Issue Resolution: Proactively identify and address potential stockouts during vending/VMI fills and work closely with management to implement solutions.

The Must-Haves
• Background: High school diploma or equivalent; foundational knowledge in inventory management, distribution, or similar roles.
• Experience: 1+ years of experience in inventory management, distribution, or related operational roles.
• Skills: Familiarity with vendor-managed inventory systems and vending machines; effective verbal communication in customer-facing environments; analytical aptitude to assess inventory levels and identify issues.