Stand General Manager

Job Description

General Manager | Flynn Group

The Tone:
This is a full-time role at Flynn Group, leading one of our newest drive-thru coffee locations. Flynn Group is the world’s largest franchise operator, actively expanding the 7 Brew beverage brand across the country. This position offers an immediate opportunity to make an impact, build a new team, and grow a career within a rapidly expanding brand. The General Manager is crucial for establishing the foundational culture, building an exceptional team, and cultivating the friendly and efficient guest experience that defines the 7 Brew difference from its inception.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, 7 Brew drive-thru coffee locations

• Team: Leads a team of Brewistas and Shift Leads.
• Mission: Establish the operational success and team culture of a new 7 Brew drive-thru coffee location to ensure an exceptional guest experience and profitable growth.

What You’ll Actually Do
• Operations: Oversee all day-to-day operational aspects of the 7 Brew drive-thru stand, ensuring smooth, efficient service delivery and adherence to all brand standards as the location establishes itself.
• Team Development: Build, coach, and continuously develop a high-performing and cohesive team, managing the comprehensive recruitment, hiring, and training of all Brewistas and Shift Leads to create a thriving workforce.
• Guest Service: Consistently deliver an exceptional and friendly guest experience, cultivating the unique fast and friendly atmosphere that differentiates 7 Brew from its opening day.
• Business Performance: Drive key stand performance metrics, overseeing optimal staffing levels, strict adherence to food safety protocols, precise inventory management, and maximizing overall stand profitability.
• Culture Building: Actively foster and maintain a positive, energetic, and engaging workplace culture, leading by example to ensure team members thrive and contribute enthusiastically to the new location’s success.

The Must-Haves
• Background: A leader with substantial management experience, ideally at a General Manager level, within relevant industries such as restaurants, quick-service restaurants (QSR), coffee shops, or the hospitality sector.
• Experience: Direct General Manager experience is essential, demonstrating a proven track record in overseeing day-to-day operations, building and coaching high-performing teams, and driving stand performance in areas like staffing, food safety, inventory, and profitability within a high-volume environment. Candidates should also have experience fostering a positive workplace culture.
• Skills: Operational management, financial oversight, team building and development, guest service excellence, and effective communication.