Operations Assistant

Job Description

Operations Assistant | UniUni

The Tone:
This is a role at UniUni, located in Fontana, CA, supporting critical daily operations. UniUni is a North American leader in last-mile logistics, established in 2019, delivering tens of millions of parcels annually across Canada and expanding rapidly throughout the United States. The company’s foundation is built on tech-driven innovation and a crowdsourcing delivery model, offering fast, economical, and reliable services to a diverse range of local, national, and international e-commerce clients. This Operations Assistant role is critical to maintaining the efficiency and accuracy of UniUni’s logistical operations in the Fontana area, ensuring the seamless flow of products and supporting the company’s commitment to reliable service delivery. It represents an opportunity to contribute directly to the day-to-day successes of a growing logistics network.

The TL;DR
• Role: Early Career
• Location: In-person, Fontana, CA
• Mission: This person solves logistical challenges by assisting with product management, inventory control, and coordinating shipments while ensuring accurate reporting.

What You’ll Actually Do
• Inbound and Outbound Logistics: Assist with the full scope of product handling, including receiving, inspecting, handling, stocking inbound products, and arranging for the dispatch of shipments by coordinating with delivery drivers.
• Returns Processing: Manage returned products by accurately counting and confirming quantities, determining their condition, and completing all necessary documentation.
• Cross-functional Communication: Facilitate effective communication with other departments within the company and promptly address customer and client inquiries, resolving problems and escalating service issues to a supervisor.
• Inventory Control: Organize daily cycle counts to maintain inventory accuracy and diligently follow up on any identified variances.
• Reporting and Safety: Update weekly reports and actively encourage safe work practices among colleagues.

The Must-Haves
• Background: Entry-Level. This role supports the core logistics operations of UniUni, requiring individuals who are ready to learn and uphold strong operational standards.
• Experience: One year of relevant experience in an operations or logistics support capacity is preferred; however, candidates with no prior experience are strongly encouraged to apply as comprehensive training will be provided for all aspects of the position.
• Skills: Proficiency with moderate computer tasks is necessary to assist with data collection and report generation. Candidates must demonstrate strong responsibility, a keen ability to follow supervision, and effective communication skills for interacting with internal teams and external drivers and clients.