Manager Trainee – Logistics Operations Management

Job Description

Manager Trainee | J.B. Hunt Transport Services, Inc.

The Tone:
This is a full-time role at J.B. Hunt Transport Services, Inc., a large organization dedicated to transportation and logistics solutions across North America. This position serves as an essential entry point into management, where individuals will learn to oversee driver operations, manage freight movement, and uphold the company’s commitment to customer service and safety. The role is critical for developing the next generation of leaders who will ensure operational efficiency and contribute directly to J.B. Hunt’s continued success in the logistics industry.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Relocation potential; regional travel required.
• Pay: $48400–$60500 yearly
• Team: Reports under general supervision, learning to manage a small driver count.
• Mission: To learn and ensure the safe and timely movement of freight, provide best-in-class customer service, and ensure compliance with DOT regulations and company policies.
• Tech Stack: Internal and third party (customer) systems

What You’ll Actually Do
• Customer Service: Provide best-in-class customer service to ensure timely freight movement and resolve service issues with drivers, customers, and company personnel as they arise.
• Operations Management: Manage fleet operations, assign loads, plan routes, monitor freight, and ensure compliance with DOT regulations and company safety requirements.
• Driver Relations: Build and maintain professional relationships with drivers, provide training and orientation, conduct driver counseling, and manage driver safety messages and briefings.
• Administrative Duties: Perform payroll, manage the Net-Revenue budget, handle accident reviews, file documentation, resolve pay issues, analyze P&L statements, and create operational or financial reports.
• Equipment Management: Manage the yard, inspect and repair equipment like mud flaps, and coordinate with maintenance for preventative services and safety-related mechanical fixes for account equipment.

The Must-Haves
• Background: Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
• Experience: One year of experience in management, transportation/logistics, business administration, account management, or a related field, if possessing a High School Diploma/GED; willingness to work across multiple shifts including nights and/or weekends.
• Skills: Personnel management, fleet operations management, DOT regulation compliance, financial analysis and reporting, customer service, and problem resolution.
• Bonus: Experience managing a team; ability to anticipate and resolve conflicts; capacity to analyze situations and make productive decisions; adaptability to changing environments; strong interpersonal and communication skills.