Store Director (multi-site)

Job Description

Store Director (multi-site) – Waikiki & Hilton | Louis Vuitton

The Tone:
This is a full-time, dual-sided leadership role at Louis Vuitton, located in Honolulu, Hawaii, overseeing operations at both the Waikiki Gump and Hilton Hawaiian Village locations. Louis Vuitton is a renowned luxury brand seeking highly motivated leaders to embody its promise and lead its teams. This role is crucial for identifying business opportunities, developing store teams, cultivating sustainable client relationships, and ensuring an exceptional experience for every client.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Honolulu, HI (Waikiki Gump & Hilton Hawaiian Village)
• Pay: $155000–$175000 yearly
• Team: Reports to the Retail Director
• Mission: Identify business opportunities, lead and develop multi-site store teams, and ensure exceptional client experiences to achieve business goals.

What You’ll Actually Do
• Team Leadership: Recruit, build, motivate, train, and provide regular feedback for team growth and career development plans.
• Business Strategy: Identify market opportunities and implement related actions to achieve store goals and develop the overall business.
• Sales Excellence: Act as a role model on the sales floor, driving client repurchase rates and cross-selling through efficient management.
• Operational Oversight: Directly supervise store operations and budget, ensuring accountability and efficiency across both locations.
• Client Experience: Prioritize and ensure the highest standard of Client experience according to the Louis Vuitton promise at all times.

The Must-Haves
• Background: Director-level leadership in a sophisticated, client-centric retail environment.
• Experience: Prior experience in a sophisticated, client-centric retail environment with a proven ability to recruit and build highly motivated, trained, and engaged teams.
• Skills: Superb sales leadership, building client portfolios, driving client repurchase rates, cross-selling, efficient sales floor management, people development, and budget supervision.
• Bonus: Passion for being present on the sales floor, thriving on first-hand contact with the team and clients.