Liaison Package Handler

Job Description

Package Liaison Handler | Luxer One®

The Tone:
This is a part-time early career role at Luxer One®, located in Atlanta, GA. Luxer One specializes in providing automated package management solutions for residential communities, enhancing convenience and security for residents. This role is crucial for maintaining the efficiency and organization of package reception areas within luxury apartment buildings, directly supporting resident satisfaction and property operations.

The TL;DR
• Role: Early Career
• Type: Part-time, Mon-Fri, 3 hours per day
• Location: In-person, Atlanta, GA
• Mission: To organize and maintain package reception rooms and locker systems at assigned multi-family properties.
• Tech Stack: digital package management software, Google Suite, Apple Hardware/Software

What You’ll Actually Do
• Resident Support: Build and establish an on-site presence by providing in-person and written support to residents with package or account inquiries.
• Package Logging: Log recently-delivered packages into the property’s package management system/software.
• Package Organization: Arrange and label packages on shelving to facilitate quick and easy resident retrieval.
• Inventory Management: Identify and address aging or stale packages through physical audits and software review to maintain system accuracy.
• Direct Delivery: Deliver specific packages directly to residents’ doors, handling items up to 60 lbs.

The Must-Haves
• Background: Entry-Level. Must be at least 18 years old with a professional demeanor suitable for upscale residential communities.
• Experience: 1–2 years of customer service experience in a client-facing role.
• Skills: Comfort and proficiency in using technology, including digital package management software, Google Suite, and Apple hardware/software; strong organizational and independent problem-solving abilities; clear written and verbal communication skills; ability to perform regular physical activity, including lifting and arranging packages up to 60 lbs.
• Bonus: Reliable transportation, such as a personal vehicle or access to public transit, ideally living in or near the designated service area; willingness to make up for hours missed or cover shifts as needed.