Hospitality Supervisor

Job Description

Secretary GM | Santika Indonesia Hotels & Resorts

The Tone:
This executive support role is integral to the operational success of Santika Indonesia Hotels & Resorts. The Secretary GM position is fundamental in providing robust administrative and strategic assistance to the General Manager within a leading hospitality company. This role is essential for maintaining seamless executive functions and contributing to the overall efficiency and high standards expected in the hotel and resort sector. It supports crucial decision-making and the smooth management of daily operations for executive leadership.

The TL;DR
• Mission: To provide essential administrative and executive support, ensuring the efficient operation of the General Manager’s office and contributing to the effective management of Santika Indonesia Hotels & Resorts.

What You’ll Actually Do
• Calendar Management: Efficiently manage and maintain the General Manager’s complex schedule, appointments, and travel arrangements to optimize time and productivity.
• Communication Handling: Draft, proofread, and manage all incoming and outgoing correspondence, including emails, memos, and reports, ensuring clarity and professionalism.
• Meeting Coordination: Organize and prepare for meetings, including scheduling, preparing agendas, taking accurate minutes, and distributing relevant materials to all participants.
• Document Preparation: Create, edit, and format various confidential documents, presentations, and reports to support the General Manager’s strategic and operational needs.
• Administrative Support: Provide comprehensive administrative support to ensure the smooth and effective operation of the General Manager’s office and related executive functions.

The Must-Haves
• Background: A relevant Diploma from a University or Hotel Academy is required, establishing a strong foundational understanding applicable to this executive support role within the hospitality industry.
• Experience: A minimum of two years of direct experience specifically in a Secretary GM or a comparable executive secretarial position is essential, demonstrating proven capability in similar environments.
• Skills: Fluent in English, strong organizational abilities, effective written and verbal communication, proficiency in standard office software suites, and a high level of discretion in handling sensitive information.