Growth Operations Manager – Dealership

Job Description

Growth Operations Manager (Dealership) | Vehlo

The Tone:
This is an early career role at Vehlo, located in an unspecified location, offering the opportunity to make a significant impact. Vehlo develops software and financial solutions designed to ignite vehicle service success across the auto repair industry, powering the entire service lane experience for over 30,000 customers. This role is crucial for supporting customer-facing teams, learning the full revenue engine from the inside, and ensuring efficient operations as the company continues to grow.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Not specified

• Team: Growth Operations team, reporting to the Director of Growth Operations, Dealership division.
• Mission: To own the day-to-day systems, processes, content, and support that keep customer-facing teams running smoothly and effectively.
• Tech Stack: Salesforce, Salesloft, Outreach, Orum, Highspot, Gong, Litmos, CRM, prospect and client engagement tools, content tools.

What You’ll Actually Do
• Operational Support: Provide daily operational support to customer-facing teams, helping them navigate processes, tools, and resources, while also maintaining onboarding materials and continuous learning resources.
• Systems & Content Management: Administer and drive adoption of prospect and client engagement tools, partnering with product and marketing to deploy content such as pitch decks and battlecards, ensuring clear ownership and usage tracking.
• Go-to-Market Execution: Partner with marketing to support end-to-end campaigns, managing tradeshow follow-up including lead ingestion and routing, and building CRM reports to track performance and ROI.
• Process Optimization: Map, instrument, and refine the end-to-end Dealership customer-facing process, collaborating with the Transformation & Development team on improvements, and owning the rollout, training, and change management for teams.
• Data & KPI Tracking: Establish and track key performance indicators such as ramp time, tool adoption, and pipeline conversion, translating these metrics into actionable insights for customer-facing teams and leadership.

The Must-Haves
• Background: Bachelor’s degree; entry-level position suitable for candidates early in their career within a B2B SaaS, sales, marketing, or operations environment.
• Experience: 0 to 3 years of experience in a B2B SaaS, sales, marketing, or operations environment, with comfort using Salesforce or a similar CRM, including digging into reports, dashboards, and basic admin work.
• Skills: Demonstrated curiosity about the end-to-end workings of a modern B2B sales motion, a bias toward measurable outcomes, organized and detail-oriented work habits, and strong communication and interpersonal skills.
• Bonus: Background in sales enablement, sales operations, revenue operations, or growth operations; direct experience supporting sellers through training, onboarding, content, or operations; exposure to tools like Salesloft, Outreach, Orum, Highspot, Gong, or Litmos; awareness of common sales methodologies such as Challenger, Sandler, Winning by Design, or MEDDIC.