Growth Manager

Job Description

Growth Manager | TeleCatalyst

The Tone:
This is a contract role at TeleCatalyst, located remotely. TeleCatalyst is a customer service outsourcing startup that provides exceptional customer experiences, allowing businesses to focus on their core operations. This role is crucial for driving the company’s client acquisition, retention, and overall revenue growth, directly contributing to its scalable solutions.

The TL;DR
• Role: Contract
• Type: Contract
• Location: Remote, United States

• Mission: Drive client acquisition, retention, and revenue growth for TeleCatalyst.
• Tech Stack: Analytics tools

What You’ll Actually Do
• Client Acquisition: Identify and qualify prospective clients to expand TeleCatalyst’s customer base.
• Sales Pipeline Management: Oversee the sales pipeline from lead generation to closing deals, developing strategies aligned with business objectives to achieve revenue growth.
• Performance Optimization: Analyze performance data, track key metrics, and use insights to optimize growth campaigns and outreach efforts.
• Cross-functional Collaboration: Work closely with operations and customer success teams to ensure service offerings meet client needs and support sustainable growth.
• Strategic Reporting: Prepare regular reports, present findings and strategic recommendations to leadership, and adjust strategies based on market feedback and performance trends.

The Must-Haves
• Background: Bachelor’s degree in Business, Marketing, Analytics, or a related field, or equivalent practical experience, suitable for a managerial role.
• Experience: Proven sales capabilities, with hands-on experience in B2B lead generation, comprehensive pipeline management, and successfully closing deals.
• Skills:
• Strong analytical abilities to interpret data, track key performance indicators, and inform growth strategies effectively.
• Excellent communication skills for clearly presenting insights to both internal teams and external stakeholders.
• Solid project management skills to coordinate various initiatives, manage timelines efficiently, and align stakeholders on growth plans.
• Capability to work independently in a remote setting, adapting to evolving priorities within a startup environment, and collaborating effectively across time zones.
• Bonus: A background specifically in growth, business development, or customer service outsourcing is highly beneficial for this role.