Apartment Service Tech II

Job Description

Apartment Maintenance Technician II | Windsor Communities

The Tone:
This is a full-time role at Windsor Communities, located in Miramar, FL. Windsor at Miramar is a garden style community comprising 348 apartment homes, and Windsor Communities has received the 2025 Kingsley Excellence Award for Overall Customer Service for the fifth year in a row. This role is crucial for maintaining the quality and functionality of the apartment homes and common areas, ensuring resident satisfaction by responding to emergencies and performing necessary repairs. The Service Technician contributes significantly to the company’s commitment to exceptional service.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Miramar, FL
• Pay: $46,841–$58,552 hourly
• Mission: Maintain the functionality and safety of apartment homes and common areas to ensure resident satisfaction and operational excellence.
• Tech Stack: Smart devices, property management software

What You’ll Actually Do
• Repair and Prevent: Troubleshoot, diagnose, repair, and apply preventative measures for apartment homes, common areas, mechanical rooms, plumbing, electrical, and appliance areas.
• Manage Work Orders: Use smart devices and property management software to maintain accurate records and ensure work order completion.
• Respond to Emergencies: Participate in a rotating on-call schedule for after-hours and weekend emergency response.
• Provide Service: Support the company’s values and cultures by providing exceptional service to teammates and residents.
• Ensure Safety: Maintain familiarity with building safety systems, including fire systems, sprinklers, and alarms.

The Must-Haves
• Background: Minimum of 2 years’ experience with multifamily residential, commercial, or hotel maintenance, demonstrating intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry.
• Experience: At least 2 years of experience in multifamily residential, commercial, or hotel maintenance environments, including work order management.
• Skills: Intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry, along with advanced knowledge of hand tools and basic power tools.
• Bonus: EPA Type II certification preferred or the ability to become certified within 90 days of the start date; CPO (Certified Pool Operator) certification preferred or the ability to become certified within 90 days of the start date.