Rental Manager

Job Description

Rental Manager | Northpoint Management Corp

The Tone:
This is a full-time, on-site role at Northpoint Management Corp, located in Winter Garden, FL. Northpoint Management Corp is a multifamily real estate company dedicated to building thriving residential communities across the Northeast and beyond. The organization combines entrepreneurial thinking with a strong commitment to enriching the lives of residents and the neighborhoods it serves. As Rental Manager, you will be critical in ensuring seamless day-to-day rental operations and fostering a positive living environment, directly contributing to the company’s mission of community, connection, and well-being.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Winter Garden, FL

• Mission: To oversee daily rental operations, manage lease administration, and maintain high resident satisfaction to support thriving communities.
• Tech Stack: Property management software

What You’ll Actually Do
• Operations Oversight: Oversee the day-to-day rental operations, including managing the status of available units and coordinating showings for prospective residents.
• Lease Management: Administer all leases, renewals, and comprehensive rental documentation with accuracy and efficiency.
• Resident Support: Handle resident inquiries promptly and professionally, support the application and move-in processes, and work to maintain high levels of customer satisfaction through responsive service.
• Community Standards: Enforce established community policies consistently and maintain clear communication with residents to foster a positive and supportive living environment.
• Performance & Marketing: Collaborate with maintenance and leasing teams, monitor occupancy and renewal metrics, and support marketing efforts aimed at attracting and retaining residents.

The Must-Haves
• Background: This is a Manager-level position. Candidates are required to have a high school diploma or equivalent, with strong core domain knowledge in rental management and lease administration. An associate or bachelor’s degree is a plus.
• Experience: Demonstrated experience with leases, renewals, and comprehensive rental documentation. Proven ability to work on-site full time in Winter Garden, FL, and manage multiple priorities effectively in a demanding environment.
• Skills: Excellent interpersonal skills and customer service abilities to build positive relationships with residents and colleagues. Proven ability to maintain customer satisfaction through timely responses, effective problem-solving, and professional communication. Knowledge of property management software, alongside basic administrative and organizational skills.
• Bonus: Previous experience in property or multifamily management is preferred, and an associate or bachelor’s degree can further strengthen a candidate’s profile.