People Operations Manager

Job Description

People Operations Manager | Starwood Hotels

The Tone:
This is a full-time role at Baccarat Hotel New York, located in Midtown Manhattan. Starwood Hotels builds luxurious hotel experiences, driven by thoughtful and inspiring team members dedicated to stellar service and respect for nature. This People Operations Manager role is vital for supporting the daily human resources functions and ensuring an exceptional employee experience within this iconic luxury destination. Your work will directly contribute to fostering a collaborative and compliant environment that reflects the company’s core values.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, New York, NY
• Pay: $70000–$80000 yearly
• Mission: To support day-to-day Human Resources operations and deliver an exceptional employee experience throughout the entire employment lifecycle for a luxury hotel.
• Tech Stack: Workday

What You’ll Actually Do
• Employee Support: Serve as the primary People Operations contact for employees and managers regarding company policies, benefits, leaves of absence, and general HR matters.
• Recruitment Management: Manage the full-cycle recruitment process for assigned positions, including job postings, candidate screening, interview coordination, and offer administration.
• HR System Administration: Process new hire transactions in Workday, including background checks, Form I-9 completion, and employee data changes.
• Benefits and Leave Coordination: Administer union benefit enrollments, respond to employee benefit inquiries, and coordinate leave and disability claims with third-party administrators.
• Compliance and Documentation: Ensure compliance with company policies, the Collective Bargaining Agreement, and applicable employment laws, while maintaining accurate employee records and HR documentation.

The Must-Haves
• Background: Manager-level professional with core domain knowledge in human resources operations, employee relations, leave administration, and HR best practices.
• Experience: Required experience with Workday or another HRIS.
• Skills: Strong organizational, communication, and interpersonal skills with the ability to manage multiple priorities while maintaining confidentiality. Working knowledge of employment laws.
• Bonus: Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field. Experience supporting a unionized workforce.