Business Office Manager

Job Description

Business Office Manager | Marquis Health Consulting Services

The Tone:
This is a full-time role at Oakland Rehabilitation and healthcare center, supported by Marquis Health Consulting Services, located in Oakland, NJ. Marquis Health Consulting Services aids healthcare centers in delivering outstanding resident care through strong financial stewardship and exceptional customer service. This role is crucial for ensuring the financial health of the center, maintaining regulatory compliance, and providing excellent service to residents, families, and team members.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Oakland, NJ
• Pay: $70000–$80000 yearly
• Mission: This person oversees the center’s financial operations while ensuring accurate billing, regulatory compliance, and outstanding service for residents, families, and team members.
• Tech Stack: Microsoft Office, Word, Excel, Outlook

What You’ll Actually Do
• Operations: Oversee the daily operations of the Business Office, including billing, collections, accounts receivable, accounts payable, and financial record management.
• Billing & Reporting: Ensure accurate and timely processing of resident billing, reimbursements, collections, and comprehensive financial reporting.
• Compliance: Maintain strict compliance with all federal, state, company, and payer regulations related to business office operations.
• Customer Service: Partner with residents and families to answer billing questions and provide exceptional customer service.
• Staff Management: Supervise, train, and support Business Office staff to ensure efficient and compliant operations.

The Must-Haves
• Background: Manager-level professional with specialized knowledge in financial operations within a healthcare setting.
• Experience: 2+ years of bookkeeping or business office experience within a healthcare setting, specifically managing accounts receivable, accounts payable, billing, collections, and financial records.
• Skills: Strong knowledge of billing processes, collection practices, reimbursement systems, and financial best practices; proficiency in Microsoft Office applications; exceptional communication and interpersonal skills.
• Bonus: Prior experience in a Long-Term Care, Rehabilitation, or Post-Acute Care setting; demonstrated ability to build positive relationships and foster trust; strong customer service mindset; highly organized with exceptional attention to detail.