Produce Associate

Job Description

PRODUCE/GM CLERK | Kroger

The Tone:
This is an in-person role at Kroger. Kroger is a major retail organization committed to delivering outstanding customer experiences and maintaining a safe, clean, and fresh shopping environment. This position is essential for upholding the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others, directly contributing to departmental sales and profit goals. The Produce/GM Clerk plays a crucial part in ensuring customer satisfaction by providing exceptional service and maintaining high operational standards within the produce and general merchandise departments.

The TL;DR
• Role: Early Career
• Location: In-person

• Mission: To create outstanding customer experiences and maintain a safe, clean, and fresh produce and general merchandise environment that supports sales and profit objectives for the department.

What You’ll Actually Do
• Customer Engagement: Create an environment where customers feel welcome, important, and appreciated by proactively answering questions, recommending products sold within the department and store-wide, and offering product samples.
• Departmental Operations: Perform all daily duties to company standards, including the precise cutting and packaging of produce items, efficient stocking of shelves with products requiring regular lifting of up to 30 pounds, and executing Computer Assisted Ordering (CAO) and Key Retailing processes.
• Quality Control & Freshness: Conduct thorough reviews and inspections of products for quality and freshness, taking immediate and appropriate action with any items that do not meet company standards.
• Inventory & Expense Management: Maintain a keen awareness of inventory and stocking conditions, noting any discrepancies, helping to control departmental expenses, and staying current with present, future, seasonal, and special advertisements.
• Safety & Compliance: Reinforce safety programs by adhering to established procedures, identifying and reporting unsafe conditions to store management, ensuring proper temperatures are maintained in cases and coolers with corresponding log entries, and practicing preventive maintenance on equipment.

The Must-Haves
• Background: Entry-Level. Candidates must be at least 18 years of age and possess knowledge of basic math for counting, addition, and subtraction.
• Experience: No prior experience is explicitly required for minimum qualification.
• Skills: Effective communication skills, the ability to manage stressful situations, capability to work cooperatively in a high-paced environment, and a commitment to honesty and integrity regarding customer and business information.
• Bonus: Prior produce experience is desired, along with the ability to obtain a current food handlers permit where applicable after employment.