General Manager

Job Description

General Manager | McDonald’s

The Tone:
This is a full-time, in-person role at McDonald’s, operated by an independent franchisee. This organization is committed to being “Guest Obsessed,” striving daily to deliver quality, service, cleanliness, and value. The company’s philosophy centers on hiring, training, and treating people correctly, establishing solid routines that ensure safe, thriving restaurants where crew members want to work, and profitable results can be generated. This General Manager role is crucial for setting the example of high standards across all aspects of restaurant operations and ensuring the team and business succeed.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Team: Reports directly to the Area Supervisor; works closely with Kitchen Dept Manager, Guest Service Manager, and People Department Manager.
• Mission: To ensure safety and profitability while upholding high standards of quality, service, cleanliness, and value for guests and crew, driving operational success and team development.
• Tech Stack: Computer skills

What You’ll Actually Do
• Standards Leadership: Set and maintain high standards for hospitality, health, safety, and service for both guests and co-workers within the restaurant.
• Operational Oversight: Ensure consistent quality and accuracy for every order and uphold rigorous standards of cleanliness for all equipment, cooking, prep, and dining areas.
• Resource Management: Guarantee paper goods, ingredients, utensils, and supplies are organized, well-stocked, and that crew members are positioned according to their schedule.
• Financial & Administrative Tasks: Produce manager schedules, process requests and approvals, submit daily and weekly deposits, manage payroll, and conduct safe accountability and audits.
• Departmental Collaboration: Work alongside Kitchen, Guest Service, and People Department Managers on initiatives covering food safety, inventory, guest satisfaction, team training, promotions, recognition, and scheduling.

The Must-Haves
• Background: Managerial experience within McDonald’s or an equivalent quick-service restaurant. Must be at least 25 years of age.
• Experience: Must be authorized to work in the United States and possess reliable transportation.
• Skills: Basic knowledge and application of computer skills. Ability to work an average of 45-48 hours per week, including a mix of dayparts, two Sundays, and two closings.
• Bonus: Bilingual, with a strong ability to speak, read, and write in both English and Spanish.