General Manager

Job Description

General Manager | McDonald’s

The Tone:
This is an in-person, full-time role at McDonald’s, located at a restaurant location. McDonald’s is a global restaurant business focused on serving up delicious food and feel-good moments while building a team that inspires the best and moves forward. This General Manager role is a significant position, essential for running a profitable restaurant and upholding McDonald’s critical customer standards of Quality, Service, and Cleanliness. This role requires a leader who can achieve goals, develop teams, and ensure operational excellence.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Team: Leads a team of Department Managers and reports to a leader.
• Mission: Responsible for running a profitable restaurant and ensuring it meets McDonald’s critical customer standards of Quality, Service, and Cleanliness.

What You’ll Actually Do
• Profitability: Ensure the restaurant operates profitably and achieves its financial goals.
• Standards Oversight: Maintain the restaurant’s adherence to McDonald’s critical customer standards for Quality, Service, and Cleanliness.
• Strategic Planning: Collaborate with your leader to establish restaurant goals and develop a comprehensive plan to achieve them.
• Team Leadership: Guide a team of Department Managers by helping them set their individual goals, monitoring their progress, and providing coaching to improve their departments.
• Talent Development: Take responsibility for hiring and developing Department and Shift Managers to ensure a strong leadership team for the restaurant’s future.

The Must-Haves
• Background: Manager-level professional with a focus on restaurant operations.
• Experience: Previous General Manager experience running high-volume locations is required. Candidates must be 18 years or older.
• Skills: Operational management, Team leadership, Goal setting and planning, Coaching and development.
• Bonus: A background in quick-service restaurants is strongly desired, or experience in hospitality or retail.