Manager – Restaurant Operations

Job Description

Manager | Bear Flag Fish Company

The Tone:
This is a full-time management role at Bear Flag Fish Company, a restaurant celebrated for serving the freshest locally caught and sustainable fish, complemented by craft cocktails. As a manager, you will be instrumental in the daily operations, contributing to the financial health and operational excellence of the business. This position requires a leader who can maintain high service standards, support the team, and foster a positive and productive work environment, directly impacting our commitment to quality food and guest experience.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Team: Works alongside current management and communicates daily with the GM, Operations Manager, and owners.
• Mission: To ensure efficient daily operations, uphold service standards, and contribute to the financial success of the restaurant.
• Tech Stack: gmail, Toast, R365

What You’ll Actually Do
• Team Leadership & Development: Collaborate with current management to interview and train candidates, leading by example through coaching and fostering positive team dialogue.
• Operational Oversight: Engage in daily communication with the General Manager to ensure all tasks and day-to-day operational issues are handled efficiently.
• Financial Management: Contribute to understanding and managing the business’s financial and operational performance to meet and exceed established goals.
• Health & Safety: Maintain a safe work environment by consistently following and enforcing sanitation standards and health procedures.

The Must-Haves
• Background: This Manager-level role requires a minimum of 1 year of prior experience in restaurant management. Candidates must possess, or be actively willing to obtain, current food safety certification and alcohol service certification to ensure compliance. A comprehensive general knowledge of health and safety codes, safe food handling practices, and sanitation procedures is fundamental, alongside a genuine passion for seafood. The role demands full availability for 40 hours per week, including all weekends.
• Experience: A mandatory minimum of one year in a restaurant manager position is critical for this role. Practical computer-based skills, specifically with Gmail, the Toast POS system, and R365 inventory management, are highly valued, though thorough training will be provided for individuals demonstrating general proficiency.
• Skills: Proven ability to lead and develop a team through effective coaching and positive role modeling for service excellence. Strong and clear communication skills are necessary for daily interactions with the General Manager and the broader restaurant team. An understanding of financial metrics and operational performance management is also key to success.
• Bonus: We value candidates who are inherently open and receptive to continuous feedback and professional coaching, contributing to a culture of ongoing improvement.