Administrative Operations Assistant (AOA)

Job Description

Administrative Operations Assistant | AHRC New York City

The Tone:
This is a full-time, in-person role at AHRC New York City, located in the Bronx, NY. AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities, advocating for individuals to lead full and equitable lives. Recognized by Forbes as a Best Midsize Employer, the organization provides vital support across the city. This role is crucial for ensuring the smooth daily administrative and operational functions of the Family and Clinical Services program in the Bronx, directly contributing to the support infrastructure for individuals with developmental disabilities.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Bronx, NY
• Pay: $36400 yearly
• Team: Family and Clinical Services program in the Bronx
• Mission: This person ensures the smooth administrative and operational support for a work unit within the Family and Clinical Services program.
• Tech Stack: Microsoft Word, Excel, Outlook, Ev3, Workplace, Great Plains, CMHC

What You’ll Actually Do
• Administrative Support: Provide comprehensive administrative assistance by managing mail, typing correspondence, screening calls, greeting visitors, scheduling appointments, ordering supplies, and organizing files.
• Recordkeeping & Filing: Prepare and maintain various records, logs, and filing systems, ensuring accuracy and proper organization of materials.
• Operational Processing: Execute a wide variety of operational support tasks, including recording and verifying information related to departmental programs, attendance, personnel, and payroll.
• Financial Reconciliation: Prepare and process invoices within Workplace and reconcile petty cash accounts as required by the program.
• Confidential Information Management: Receive and process sensitive and confidential information, upholding strict confidentiality standards.

The Must-Haves
• Background: An entry-level administrative professional with a High School Diploma or G.E.D. and 1-3 years of related work experience, or an Associate or Bachelor’s degree with 6 months to 1 year of related work experience.
• Experience: 1-3 years of related work experience (or 6 months to 1 year with a degree); proficiency with Microsoft Word, Excel, and Outlook; and experience inputting data into agency-specific databases like Ev3, Workplace, Great Plains, and CMHC.
• Skills: Strong administrative capabilities, knowledge of office procedures and practices, effective filing systems management, proper telephone and e-mail etiquette, the ability to follow instructions, and excellent interpersonal and communication skills (verbal and written).
• Bonus: Experience working in a non-traditional workplace, particularly with individuals with developmental disabilities.