Process Assistant – Business Process Support

Job Description

Process Assistant I/II | Dominion Energy

The Tone:
This is a full-time role at Dominion Energy, located in Richmond, VA. Dominion Energy is dedicated to providing reliable, affordable, and increasingly clean energy that powers customers daily. This role contributes to the company’s commitment by performing essential clerical tasks that support specific business processes. You will ensure the smooth transaction of various administrative functions, contributing to the overall efficiency and accuracy of operations within a purpose-driven organization that values safety and collaboration.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Richmond, VA
• Pay: $38200–$54900 yearly
• Mission: Performs routine clerical tasks to support specific business process workflows and transaction processing, ensuring data accuracy and record maintenance.
• Tech Stack: SAP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

What You’ll Actually Do
• Process mail: Open and process incoming mail remittances accurately.
• Manage data: Post data, compile records, and perform simple calculations for various business processes.
• Prepare reports: Create and maintain simple reports and charts in predetermined formats.
• Organize records: Execute general alphabetic and numeric filing, sorting, and cross-referencing of documents.
• Maintain accuracy: Update and maintain files, records, and logs according to established procedures, ensuring completeness and consistency of information.

The Must-Haves
• Background: Entry-Level. High School Graduate or GED. Foundational knowledge in general office support and clerical procedures.
• Experience: Process Assistant I requires 0-2 years of general office experience; Process Assistant II requires 2+ years of general office experience. Basic understanding of computerized and function-related equipment for information management.
• Skills: Good oral and written communication skills, basic personal computer proficiency including spreadsheet and word processing applications, and familiarity with SAP.
• Bonus: Ability to effectively manage multiple activities and resources simultaneously.