• University: University of Phoenix
• College: NA
• Degree: Master of Science (MS)
• Major: NA
• Minors: NA
• Start Date: NA

• University: University of Phoenix
• College: NA
• Degree: Bachelor of Science (BS)
• Major: NA
• Minors: NA
• Start Date: NA

HR Talent Coordinator

• Support a high-volume healthcare recruitment team filling clinical and care management roles including RN, LPN, LVN, Behavioral Health Specialists, Supervisors, and Managers across Care Management and Utilization Management divisions.
• Coordinate full-cycle sourcing and selection processing activities including job posting via ATS, candidate screening, pre-placement assessment scheduling, and interview coordination for multiple active requisitions simultaneously.
• Collect, enter, and maintain accurate new hire and applicant data within ATS platforms, ensuring data integrity and compliance with federal, state, and organizational recordkeeping standards.
• Process employment-related documentation for new hires including I-9 verification, background checks, license verification, medical clearance review, and validation of credentialing documentation.
• Communicate offers, next steps, and status updates to candidates via phone, email, and written correspondence, delivering a responsive and professional candidate experience throughout the hiring process.
• Partner with recruiters, hiring managers, and vendors as a team lead liaison, escalating non-routine matters and ensuring adherence to established recruitment processes, procedures, and compliance guidelines.
• Track and report recruitment activity metrics to support data-informed staffing decisions and continuously improve recruiting coordinator workflows.

HR Assistant / Team Lead

• Functioned as a frontline HR Assistant and team lead, managing scheduling, performance documentation, and employee relations for a team of junior representatives in a high-volume, fast-paced environment.
• Coordinated new hire onboarding and orientation, collecting and processing new hire paperwork, ensuring policy compliance, and maintaining accurate employee records within internal systems.
• Served as a primary point of contact for employee inquiries, promptly resolving concerns and escalating non-routine matters to appropriate leadership — consistently achieving high customer service standards.
• Enforced HR policies, conduct standards, and compliance documentation protocols, maintaining confidentiality and security of employee data in accordance with company guidelines.
• Maintained records of employee interactions, disciplinary actions, and scheduling data, ensuring data integrity across internal platforms and audit-readiness at all times.
• Identified process inefficiencies and proposed continuous improvement solutions to management, contributing to increased team productivity and a stronger employee experience.

HR Assistant / Operations Coordinator

• Scheduled, trained, and oversaw employees in day-to-day operations, managing staffing coordination and ensuring adherence to company procedures and service standards.
• Supported new hire onboarding by orienting employees to procedures, expectations, and operational workflows, promoting a smooth and compliant transition into the workplace.
• Organized and maintained employee scheduling and operational documentation, demonstrating strong organizational skills, follow-through, and attention to detail.
• Greeted and assisted customers and coordinated reservations and logistics, applying strong verbal and written communication skills and a customer-first approach.

HR Assistant / Bank Teller

• Collected, entered, and maintained accurate transaction and applicant-style records within Taleo and banking database systems, ensuring data integrity and regulatory compliance.
• Processed new account openings and financial documentation, applying strong attention to detail and adherence to established federal and state compliance standards.
• Utilized banking software to generate transaction reports and track information, demonstrating intermediate-to-advanced computer skills in database and reporting tools.
• Delivered superior customer service by promptly responding to inquiries, promoting products and services, and maintaining a professional and compliant branch environment.

• LGBTQ: NA
• Ethnicity: NA
• Disability: NA
• Veteran: NA
• First-generation College Student: NA
• Pell Grant Eligibility: NA
• Work Authorization: NA
• Visa Sponsorship: NA