Entry Level Medical Records Processor – Medical Records Processing

Job Description

Medical Records Processing Specialist | HealthMark Group

The Tone:
This is a full-time role at HealthMark Group, a recognized leader in health information management and technology. HealthMark Group focuses on serving the comprehensive health information management needs of physician practices and hospitals throughout the nation, leveraging innovative technology and superior customer service. This entry-level position offers an exciting opportunity for someone eager to start their career within a growing company. The role is critical in enabling clients to streamline operations by expertly outsourcing administrative support functions, particularly the release of information and form completion processes. By integrating experience, technology, and dedicated service, this position directly contributes to helping hospitals, health systems, and clinics concentrate on their core mission of patient care.

The TL;DR
• Role: Early Career
• Type: Full-time

• Team: Reports directly to the Processing Manager.
• Mission: To process medical record requests efficiently and confidentially, supporting client operations and adherence to health information regulations.

What You’ll Actually Do
• Process Records: Efficiently process a high volume of medical record requests in a fast-paced environment, ensuring all incoming requests are handled accurately and promptly.
• Ensure Confidentiality: Strictly abide by all HIPAA guidelines, maintaining the utmost confidentiality of Protected Health Information (PHI) at all times to protect patient privacy and organizational integrity.
• Manage Timelines: Consistently adhere to a demanding schedule by ensuring all assigned medical record requests are processed within a tight 24-48 hour window from the moment of receipt, supporting critical client operations.
• Monitor and Report: Proactively monitor incoming requests received through various channels, assessing request volume and providing valuable feedback on perceived issues or potential bottlenecks to the Processing Manager.
• Support Team: Provide essential assistance in overflow processing situations, stepping in due to high volume issues or coverage requirements, and contribute to general office duties to ensure smooth departmental operations.

The Must-Haves
• Background: An early-career professional eager to embark on a career in health information management, bringing a positive attitude and a strong desire to excel and contribute.
• Experience: Proven capability as a fast learner and a quick, dependable worker, demonstrating the ability to manage responsibilities effectively within a high-volume and demanding operational environment.
• Skills:
• A strong and comprehensive understanding of confidentiality requirements pertaining to Protected Health Information (PHI).
• Strict adherence to all HIPAA regulations and organizational privacy and security policies to safeguard sensitive data.
• The capacity for timely and diligent completion of all required company-sponsored and regulatory training programs.