Retail Customer Experience Coordinator

Job Description

Retail Customer Experience Coordinator | Roylo Partners

The Tone:
This is an in-person role at Roylo Partners, located in Columbus, OH. Roylo Partners recruits talent to support their premier enterprise clients in retail settings. This role is crucial for engaging customers directly, enhancing their retail experience, and contributing to sales goals. It serves as an excellent entry point for new professionals eager to develop their skills in customer service and sales.

The TL;DR
• Role: Early Career
• Location: In-person, Columbus, OH
• Mission: Owns the direct customer interaction to deliver exceptional retail service and support sales objectives.

What You’ll Actually Do
• Customer Engagement: Welcome customers, assist them on the retail floor, and deliver an exceptional face-to-face service experience.
• Brand Advocacy: Gain thorough product knowledge to confidently answer customer questions and highlight key brand benefits.
• Sales Support: Assist in driving daily retail sales goals through direct consumer interaction and relationship building.
• Merchandising: Maintain visual merchandising standards to ensure the retail space is inviting and professional.

The Must-Haves
• Background: Entry-level professional or a recent graduate eager to learn sales and customer service.
• Experience: Demonstrable ability to interact face-to-face with people, showcasing strong interpersonal skills and a genuine enjoyment of conversation.
• Skills: Strong communication skills, a positive and solutions-oriented attitude, a strong work ethic, and the ability to contribute effectively within a team environment.