Business Intelligence Intern

Job Description

Business Intelligence Intern | WebMD

The Tone:
This is an internship at WebMD. WebMD is the most recognized and trusted brand of health information, serving consumers, physicians, healthcare professionals, employers, and health plans through its online portals and WebMD the Magazine. The company provides engaging, relevant, and credible health and wellness information, personalized health assessment tools, and access to online communities through its extensive health network. This role offers an opportunity to gain hands-on experience with real-world business data, develop foundational business intelligence skills, and contribute to impactful projects that transform information into actionable insights. Top-performing interns may transition into a full-time position within the Business Intelligence team.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person
• Pay: $18 hourly
• Team: Business Intelligence team, supporting Mobile Connections and Consumer Pharma business units
• Mission: Transform real-world business data into actionable insights for WebMD’s business units.
• Tech Stack: Microsoft Excel, Google Sheets, YouTrack, Tableau (plus), Power BI (plus), Looker (plus), SQL (plus), Snowflake (plus), BigQuery (plus), Jira (plus), Asana (plus), AI tools (plus)

What You’ll Actually Do
• Stakeholder Engagement: Serve as the primary liaison between Sales stakeholders and the Business Intelligence team, gathering requirements for reporting and analytics.
• Project Oversight: Manage and track business intelligence project requests within YouTrack, ensuring accurate communication and timely delivery.
• Data Quality Assurance: Conduct quality assurance checks on reports, dashboards, and various data deliverables before distribution to stakeholders.
• Performance Analysis: Analyze business performance data, identifying key trends, insights, and opportunities for various WebMD business units.
• Process Optimization: Support the automation of recurring reports and improve manual processes to enhance operational efficiency.

The Must-Haves
• Background: Student pursuing a degree in Business, Marketing, Economics, Analytics, Computer Science, Information Systems, Statistics, Mathematics, or a related field.
• Experience: Proficiency with Microsoft Excel, including formulas, pivot tables, and data organization, and experience working with large datasets in Excel or Google Sheets.
• Skills: Strong analytical and problem-solving skills with attention to detail, excellent written and verbal communication skills, and the ability to manage multiple projects while translating data into actionable business insights.
• Bonus: Understanding of data cleaning, validation, and reporting concepts; exposure to BI or analytics tools (Tableau, Power BI, Looker); basic understanding of SQL or willingness to learn database querying concepts (Snowflake, BigQuery); prior experience in digital marketing, healthcare, media, or customer analytics; experience with project management or ticketing systems (YouTrack, Jira, Asana).