Sales Assistant

Job Description

Sales Assistant – Milly | S. Rothschild & Company Inc.

The Tone:
This is a role at S. Rothschild & Company Inc., supporting the Milly brand. Milly operates within the fashion industry, and this position plays a crucial part in the sales team’s operations. The Sales Assistant will ensure smooth customer interactions and efficient administrative support, contributing directly to the brand’s continued expansion and customer satisfaction. This entry-level position offers significant opportunity for professional development within the business.

The TL;DR
• Role: Early Career
• Pay: $50000–$60000 yearly
• Team: Part of the sales team
• Mission: Support the sales team by managing customer inquiries, data, and sales logistics to ensure operational efficiency.
• Tech Stack: AS400, NuOrder, Microsoft Office (Word, Excel, PowerPoint), Adobe Photoshop

What You’ll Actually Do
• Customer Support: Deliver a luxury experience by responding promptly and professionally to customer inquiries across phone, email, and chat.
• Data Integrity: Maintain accurate customer information and order details in the database, ensuring data integrity and confidentiality.
• Sales Order Assistance: Support order management tasks, including providing UPCs to buyers, preparing reports, and entering data into NuOrder.
• Sample Management: Coordinate and track sales samples, ensuring proper ticketing, account allocation, and liaison with production on sample requests.
• E-commerce & Inventory Coordination: Facilitate timely product uploads to the e-commerce site, assist in managing online product availability, and update inventory spreadsheets for tracking.

The Must-Haves
• Background: Individuals seeking an early career opportunity with foundational experience in sales support or showroom operations.
• Experience: 1-2 years of experience assisting a sales department or showroom, along with familiarity with AS400 and NuOrder platforms.
• Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Photoshop, excellent written and verbal communication skills, and strong multitasking abilities with a detail-oriented, analytical, and organized approach.