Customer Engagement Assistant

Job Description

Customer Engagement Assistant | Exito Universal Inc.

The Tone:
This is an entry-level role at Exito Universal Inc., located in Bakersfield, CA. Exito Universal Inc. is expanding its team to provide crucial customer engagement services for its clients. This role is vital for direct customer interaction, promoting products and services, and ensuring positive customer experiences that support client acquisition and retention efforts. The company invests in training its team members and offers clear paths for career advancement.

The TL;DR
• Role: Early Career
• Location: In-person, Bakersfield, CA
• Mission: Engage directly with customers to promote client products/services, assist with acquisition and retention efforts, and deliver excellent service.

What You’ll Actually Do
• Customer Interaction: Interact directly with customers on behalf of the company’s clients.
• Product Promotion: Promote various products and services while effectively answering customer questions.
• Client Support: Assist with customer acquisition and retention efforts for clients.
• Service Delivery: Deliver excellent customer service in every interaction.
• Team Contribution: Contribute to a high-energy and team-driven work environment.

The Must-Haves
• Background: Entry-level candidates are welcome; full training from experienced mentors is provided.
• Experience: No prior experience is required for this role.
• Skills: Friendly, confident, and people-focused; willing to learn and take on new challenges; possesses a strong work ethic and a positive mindset.
• Bonus: Looking for long-term growth opportunities; currently based in or near Bakersfield.