Phlebotomist

Job Description

Blood Collection Staff – Customer Service | TalentAlly

The Tone:
This is a full-time role at the American Red Cross, involving mobile blood drives in local communities. The American Red Cross is the world’s largest humanitarian network, dedicated to touching millions of lives every year. This role is a vital part of collecting lifesaving blood donations that are delivered to hospitals, contributing to a movement that helps communities and individuals.

The TL;DR
• Role: Full Time
• Type: Variable Schedule (mornings, afternoons & evenings), Rotating Weekends, potential for early mornings, late nights, weekends, and holidays.
• Location: In-person, local communities (mobile blood drives), with potential for overnight travel.
• Pay: $20.19 hourly
• Team: Works collaboratively within a blood collection team.
• Mission: Collects lifesaving blood donations and ensures a welcoming, comfortable, and safe environment for volunteer donors while adhering to strict safety and regulatory procedures.
• Tech Stack: Microsoft Office applications

What You’ll Actually Do
• Donor Connection: Personally connect with donors, listen to their stories, and help them understand the impactful nature of their donation.
• Environment Creation: Collaborate with teammates to create a welcoming and friendly environment for volunteer donors, encouraging their return.
• Safety & Compliance: Maintain detailed attention to procedures every day to ensure collected blood meets goals, regulatory requirements, and can be safely transfused.
• Equipment Logistics: Drive Red Cross vehicles and work with the team to setup and tear down equipment at various donation sites.
• Blood Collection: Follow all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Must-Haves
• Background: High school diploma or equivalent, combined with prior customer service experience. No prior medical experience is required.
• Experience: A current, valid driver’s license with a good driving record is essential.
• Skills: Effective verbal communication skills, proficiency with Microsoft Office applications, basic computer skills, good manual dexterity, and the ability to lift, push, or pull heavy weights up and down ramps and stairs. Adaptability to long, irregular hours and frequent schedule changes is required, along with the ability to sit or stand for long periods of time. A minimum height of 60 inches may be required for the safe operation of Red Cross vehicles.
• Bonus: Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) or prior leadership experience.