Project Intern – Product Operations

Job Description

Product Management Project Intern (TikTok Shop- Operations) – 2026 Start (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, CA. TikTok is the leading destination for short-form mobile video, aiming to inspire creativity and bring joy globally. The commerce team is dedicated to making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers, pioneering content and creator commerce in the US. This role is vital for scaling the #TikTokMadeMeBuyIt phenomenon, contributing to an innovative and intuitive e-commerce ecosystem for over a billion loyal users.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US operation team, acting as a bridge to the Product teams.
• Mission: Identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.

What You’ll Actually Do
• Bridge: Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.
• Analyze: Analyze operational data to uncover insights, diagnose product issues, and support data-driven decision-making.
• Collaborate: Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.
• Prioritize: Participate in prioritization discussions by consolidating feedback from operations, users, and cross-functional stakeholders.
• Communicate: Support cross-team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.

The Must-Haves
• Background: Student currently pursuing an Undergraduate or Master’s degree in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
• Experience: Ability to commit to at least a 3-month internship period; proven skills in logical thinking, data analytics, communication, organization, and project execution.
• Skills: Logical thinking, data analytics, communication, organization, project execution, ability to drive tasks independently, and effective collaboration with cross-regional teams, especially APAC stakeholders.
• Bonus: Proven experience in product operations, product management, data analysis, ads/search/recommendation systems, or related internships/projects.