Strategy & Operations Intern

Job Description

Strategy and Operations Intern | TimelyCare

The Tone:
This is an internship role at TimelyCare, located remotely. TimelyCare is a clinically accountable virtual care provider built specifically for education, currently trusted by nearly 500 campuses across the U.S. This role is crucial for evaluating new growth opportunities, supporting operational improvements, and driving high-priority strategic initiatives across the company. The intern will develop recommendations that directly influence strategic decision making and help inform the direction of TimelyCare’s impact.

The TL;DR
• Role: Internship / Early Career
• Type: Part-time (20 hours per week)
• Location: Remote
• Pay: $25 hourly
• Team: Care Transformation Team, within the Care department, reporting to the Director of Strategy & Operations, Care Transformation
• Mission: This person evaluates new growth opportunities, supports operational improvements, and drives high-priority strategic initiatives.

What You’ll Actually Do
• Market Analysis: Conduct market research and competitive analysis to assess emerging trends, market opportunities, and competitive dynamics.
• Data Interpretation: Analyze internal and external data to identify insights, quantify opportunities, and validate strategic recommendations.
• Project Management: Structure and manage project plans for assigned initiatives, ensuring milestones, deliverables, and timelines remain on track.
• Stakeholder Collaboration: Partner with cross-functional leaders to gather inputs, test assumptions, and refine strategic recommendations.
• Strategic Communication: Build presentations and communicate findings to stakeholders, helping to inform recommendations for senior leadership.

The Must-Haves
• Background: Student currently enrolled in an MBA program, completed an MBA, or planning to begin an MBA in the near future.
• Experience: Preferred 3-5+ years experience in consulting, strategy, startups, technology, healthcare, finance, operations, or education, though this is not strictly required.
• Skills: Strong analytical skills and intellectual curiosity; ability to bring actionable, clear steps to ambiguous problems; excellent written and oral communication skills.
• Bonus: Motivated by opportunities to make a meaningful impact on student well-being, success, and outcomes; non-MBA candidates with relevant operator experience are welcome to apply.